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Privacy Policy

This Privacy Policy explains how M/S ICE CANDY ("we", "us", or "our") collects, uses, shares, and protects your information when you use our website and mobile application (together, the "Service").

Last updated: 23 June 2026 · Effective date: 23 June 2026

1. Scope of This Policy

This policy applies to all users of the M/S ICE CANDY website and our mobile application distributed through the Google Play Store. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information you provide

2.2 Information collected automatically

2.3 Cookies & similar technologies

Our website may use cookies and local storage to remember preferences and measure traffic. You can control cookies through your browser settings.

We do not sell your personal information, and we do not collect more data than we need to operate the Service.

3. How We Use Your Information

Where applicable law requires it, we process personal data on the bases of: performance of a contract (to fulfil your orders), your consent (for optional communications and certain permissions), our legitimate interests (to improve and secure the Service), and compliance with legal obligations.

5. How We Share Information

We share personal information only as described below, and never sell it:

6. Mobile App Permissions

Our Android application may request the following permissions. Each is optional where possible, and used only for the stated purpose:

You can review and revoke permissions at any time in your device settings. Revoking a permission may limit related features.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including order fulfilment, legal, accounting, and reporting requirements. When no longer needed, information is securely deleted or anonymised.

9. Your Rights & Choices

Depending on your location, you may have the right to:

To exercise any of these rights, contact us using the details below. We will respond within the time required by applicable law. To request account or data deletion, please send your request to the phone number or address in the Contact section.

10. Children's Privacy

The Service is intended for a general audience and is not directed at children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. International Data Transfers

We are based in Pakistan. If you access the Service from outside Pakistan, your information may be processed in Pakistan or other countries where our service providers operate. We take steps to ensure your information receives an adequate level of protection.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice within the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: